{"id":4124,"date":"2026-01-26T09:02:19","date_gmt":"2026-01-26T08:02:19","guid":{"rendered":"https:\/\/revolt-energygreen.com\/general-terms-and-conditions-of-sale-to-professionals\/"},"modified":"2026-05-29T15:59:08","modified_gmt":"2026-05-29T13:59:08","slug":"general-terms-and-conditions-of-sale-to-professionals","status":"publish","type":"page","link":"https:\/\/revolt-energygreen.com\/en\/general-terms-and-conditions-of-sale-to-professionals\/","title":{"rendered":"General terms and conditions of sale to professionals"},"content":{"rendered":"<section class=\"l-section wpb_row height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\">[vc_custom_heading source=&#8221;post_title&#8221; font_container=&#8221;tag:h1|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;]<div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><strong>Article 1. Identification of the Vendor, application and enforceability of the GTCS <\/strong><\/p>\n<ul>\n<li>This order has been placed with REVOLT ENERGY GREEN, a French company registered under number 982 187 528, whose head office is located at Che des Glodennes 59178 Hasnon, and whose customer service department can be reached by email at <a href=\"mailto:contact@revolt-energygreen.com\">contact@revolt-energygreen.com<\/a>; and by telephone from Monday to Friday from 8am to 5pm (French time):<\/li>\n<\/ul>\n<p><a href=\"tel:0800942581\">0 800 94 25 81<\/a> (hereinafter referred to as the &#8221; <u>Seller<\/u> &#8220;).<\/p>\n<ul>\n<li>The Vendor sells equipment designed and manufactured by the Vendor to professionals, hereinafter referred to as the &#8221; <u>Products<\/u> &#8220;.<\/li>\n<li>Product weights, dimensions, photos and diagrams are given for information purposes only and are not binding. Product performance data provided by the Seller are estimates only. As conditions of use are often very different, these values are given by the Vendor as an indication only. It is the Customer&#8217;s responsibility to verify these values in situ by one or more qualification tests. The Vendor cannot be held responsible for any discrepancy between his estimates and the Customer&#8217;s use.    <\/li>\n<\/ul>\n<p>The Seller reserves the right to make any changes to materials, manufacturing and packaging methods which do not alter the main characteristics of the products, at any time and without prior notice.<\/p>\n<ul>\n<li>These general terms and conditions govern the sale of Products between the Seller and its professional and self-employed customers, hereinafter referred to as the &#8221; <u>Customer<\/u>&#8220;. <\/li>\n<li>These General Terms and Conditions of Sale<u>(GTCS<\/u>) are sent or given to each Customer to enable them to place an order. They appear on the Vendor&#8217;s website. Any order placed by the Customer implies full and unreserved acceptance of these GCS.  <\/li>\n<li>No document other than these GCS, hereinafter also referred to as the &#8221; <u>Contract<\/u>&#8220;, shall be enforceable against the Vendor unless the latter has expressly and unambiguously accepted it in advance.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Article 2. Orders <\/strong><\/p>\n<ul>\n<li><span> <\/span>Orders are sent to the Vendor either by one of its representatives or employees, or by quotation drawn up and sent <span>electronically by the Vendor and signed by the Customer within a maximum of 30 days, or by e-mail from the Customer to the Vendor <\/span>.  <\/li>\n<li>To be valid, the order must specify in particular the quantity and references of the Products as well as the agreed price, the terms of payment, the place and date of delivery or collection.<\/li>\n<li>Orders are final, even when taken through the intermediary of the Vendor&#8217;s representatives or employees, only when they have been confirmed in writing by the Vendor; and the deposit paid by the Customer, when a deposit is mentioned on the order form.<\/li>\n<li>In the event of a shortage, the Vendor will respond to orders on a first-come, first-served basis, subject to availability.<\/li>\n<li>Any modification or cancellation of an order requested by the Customer can only be accepted by the Vendor if it is received in writing within 4 weeks of the order being sent, and production of the order has not begun.<\/li>\n<li>In all other cases, the Vendor is free to accept or reject the modification or cancellation of the order, without giving any reason. If the Seller does not accept the modification or cancellation, any deposits paid will not be returned, and no compensation will be due. <\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Article 3. Delivery <\/strong><\/p>\n<ul>\n<li><span> <\/span><span>Delivery is made in accordance with the order, either by direct handover of the Product to the Customer, or by simple notice of availability, or by delivery to the Vendor&#8217;s premises or warehouses.<\/span><\/li>\n<li><span> <\/span><span>The Customer agrees to pay the delivery charges presented by the Seller and accepted by the Customer.<\/span><\/li>\n<li><span> <\/span><span>The Products will be delivered within a period of time indicated on the order acknowledgement.<\/span> <span>The Vendor undertakes to deliver the Customer&#8217;s orders as soon as possible and to use its best efforts to respect in any event the deadlines mentioned on the day of the order.<\/span><\/li>\n<li><span> <\/span><span>The Customer undertakes to take delivery on the day agreed with the Seller.  <\/span><\/li>\n<li><span> <\/span><span>Exceeding delivery dates may not give rise to refusal of goods or cancellation of orders in progress. However, if two months after the initial delivery date, delivery has not taken place for any reason other than force majeure or unforeseeable circumstances, either party may cancel the order without compensation or damages. <\/span><\/li>\n<\/ul>\n<p><span> <\/span><\/p>\n<p><strong>Article 4. Risk and acceptance <\/strong><\/p>\n<ul>\n<li>Products travel at the Customer&#8217;s or Seller&#8217;s risk, depending on the applicable Incoterm.<\/li>\n<li>If the Customer bears the risks from the time of shipment from the Seller&#8217;s warehouses, the Customer must insure the goods belonging to the Seller at its own expense against any damage that may occur, and must provide proof of this to the Seller on first request.<\/li>\n<li>In the event of damage or missing items, apparent defects or non-conformity of the Product delivered with the Product ordered or the dispatch note, the Customer must make all necessary observations, and confirm his reservations by email to the carrier <u>and<\/u> by email to the Vendor, within 48 hours of receipt of the Products delivered and disputed.<\/li>\n<li>In all cases, the Customer must provide full justification, in particular the Product number, the purchase invoice and a video and photographs showing the reality of the defects or anomalies observed. The Customer must allow the Vendor every opportunity to observe and remedy the defects. He shall refrain from intervening himself or having a third party intervene for this purpose.  <\/li>\n<li>For Products sold in packaged form, the weights and measures at the point of delivery are taken as proof of the quantities delivered. Quantity tolerances affecting delivery will be plus or minus 5%, calculated on the basis of the number of units stated in the order. <\/li>\n<li>The duration of the acceptance or verification procedure may not have the effect of either increasing the duration or shifting the starting point of the maximum payment period.<\/li>\n<li>The Vendor does not guarantee defects and non-conformities which have not been notified in accordance with the aforementioned conditions.<\/li>\n<li>Damages resulting from the Seller&#8217;s liability shall not exceed half the price of the Product concerned.<\/li>\n<\/ul>\n<p><span> <\/span><\/p>\n<p><strong>Article 5. Product returns <\/strong><\/p>\n<ul>\n<li>It is forbidden to refuse or return goods, except in the case of justified non-conformity.<\/li>\n<li>Any Product return must be the subject of a written and unambiguous agreement between the Vendor and the Customer. Proof of default must be provided. The Vendor has a reasonable period of time in which to verify and, if necessary, contest the reality of the corresponding grievance.  <\/li>\n<li>Any Product returned without this agreement will be held at the Customer&#8217;s disposal and will not give rise to compensation. The costs and risks of return are always borne by the Customer. <\/li>\n<li>Returned goods must be accompanied by a return slip to be attached to the parcel and must be in the condition in which the Seller delivered them.<\/li>\n<li>In the event of an apparent defect or non-conformity of the Products delivered, duly noted by the Vendor under the conditions set out above, the Customer may obtain free replacement or reimbursement of the Products at the Vendor&#8217;s discretion, to the exclusion of any indemnity or damages.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Article 6. Product warranty, hidden defects <\/strong><\/p>\n<ul>\n<li>Products are guaranteed against any material or manufacturing defect rendering them unfit for their intended use, for a period of 1 year from the date of delivery. Interventions under the warranty shall not have the effect of extending the warranty period. <\/li>\n<li>Under this warranty, the only obligation incumbent on the Vendor shall be, at its option, the free replacement or possible repair of the Product or component recognized as defective by its services, unless this method of compensation proves impossible or disproportionate.<\/li>\n<li>To benefit from the warranty, any Product must first be submitted to the Vendor&#8217;s after-sales service, whose written and unambiguous agreement is essential for any replacement. It is the Customer&#8217;s responsibility to provide any justification, in particular the Product number, the purchase invoice and a video and photographs showing the reality of the defects. Shipping costs, if any, shall be borne by the Customer, who shall not be entitled to any compensation in the event of the Product being immobilized due to the application of the warranty.  <\/li>\n<li>This warranty does not apply to apparent defects. Also excluded are defects and deterioration caused by natural wear and tear or by an external accident, by a modification of the Product not foreseen or specified by the Vendor, by its abnormal use, for its use in conditions different from those for which it is manufactured, notably in conditions not prescribed by the Vendor. <\/li>\n<li>In the event that a Product has been returned to the Vendor, but in reality its malfunction is the result of an element excluded from any warranty and referred to above (for example, improper treatment or misuse of the Product by a Customer&#8217;s user), all costs incurred by the Vendor shall be paid by the Customer.<\/li>\n<li>Any Product which is not covered by this warranty (e.g. apparent defects) may be presented to the Vendor for repair, after written agreement has been given by the Vendor, in accordance with articles 4 and 5.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Article 7. Training in the use of the Product <\/strong><\/p>\n<p>The Vendor trains the Customer&#8217;s users in the use of the delivered Products.<\/p>\n<p>Training lasts 1 or 2 days, and takes place at the customer&#8217;s designated premises.<\/p>\n<p>The Customer undertakes to comply with all the instructions given in the Product&#8217;s technical manual, which will be explained during the training course.<\/p>\n<p>Any improper use of the Products by the Customer&#8217;s users shall not give rise to any warranty or liability on the part of the Vendor.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Article 8. Prices and payment terms <\/strong><\/p>\n<ul>\n<li>The Products will be sold by the Vendor to the Customer at the price mentioned on the quotation or agreed between them.<\/li>\n<li>All costs incurred in the customer&#8217;s country which were not foreseen when the contract was concluded, including taxes and collection costs, are to be borne by the customer.<\/li>\n<li>The Vendor nevertheless reserves the right to revise the sales price in the event of a variation in the price of raw materials or consumables of more than 5%.<\/li>\n<li>Prices are net, excluding transport and taxes.<\/li>\n<li>An initial invoice for 50% of the order price is issued when the order is placed.<\/li>\n<\/ul>\n<p>The order becomes final only after payment has been received by the Seller.<\/p>\n<p>A final invoice for 50% of the Seller&#8217;s price for the Products is issued before delivery.<\/p>\n<p>The Product is then dispatched, only after payment of this one, received by the Salesman.<\/p>\n<ul>\n<li>The price shall be payable no later than 30 days from the date of invoice. The Vendor does not intend to grant any discount for payment in cash, or on a date earlier than that resulting from these GTC, unless the Vendor has given prior written agreement to this effect. <\/li>\n<li>Seller&#8217;s invoices will be paid by Swift bank transfer to the designated bank account.<\/li>\n<li>Any delay in payment will give rise, without the need for a reminder, to penalties at the rate of three times the legal interest rate in force on the day of the unpaid due date and to a fixed indemnity of \u20ac40 for collection costs. The Vendor shall be entitled to suspend all diligence. <\/li>\n<li>Any collection by means of litigation shall automatically entail, at the Customer&#8217;s expense, an indemnity by way of penalty clause of fifteen (15) % of the amount of invoices unpaid on their due date, without prejudice to any claims that may be brought before the courts.<\/li>\n<li>The Seller reserves the right, at any time, depending on the risks incurred, to set a ceiling on each Customer&#8217;s overdraft and to require certain payment terms or guarantees.<\/li>\n<\/ul>\n<p>This will be the case in particular if a modification, or if a transfer, lease, pledge or contribution of its business has an unfavorable effect on the Customer&#8217;s credit.<\/p>\n<ul>\n<li><strong>The Seller reserves ownership of the goods delivered until full payment of the price, notwithstanding any clause to the contrary, unless the Parties have expressly agreed in writing to waive this clause. The Customer may not resell the goods without the prior AND express authorization of the Vendor. <\/strong><\/li>\n<li>In the event of non-payment by the agreed due date, the sale will be cancelled by operation of law after formal notice has been sent to the Customer by registered letter with acknowledgement of receipt and has remained unsuccessful. For the implementation of the present clause, if a Product is in the Customer&#8217;s possession, it is presumed to be the unpaid Product. <\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Article 9. Personal data <\/strong><\/p>\n<ul>\n<li>The Customer is informed that the Vendor, as a Data Controller within the meaning of the European Data Protection Regulation (RGPD), implements processing of personal data collected from the Customer.<\/li>\n<li>The Customer has the right to access, rectify, question, oppose, port and delete data concerning him\/her. The Customer may exercise these rights by writing to the Vendor at the address given at the top of these GTS. The Customer is informed that the exercise of some of these rights may result in the Vendor being prevented from carrying out its mission in whole or in part. The Customer is informed that he has the right to lodge a complaint with the CNIL.   <\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Article 10. Force majeure <\/strong><\/p>\n<ul>\n<li>If, as a result of force majeure, the Seller is obliged to interrupt its supplies, performance of the Contract will be suspended for the time during which it is unable to make deliveries.<\/li>\n<li>As soon as the impediment due to force majeure ceases, the obligations of the Contract will resume for the remaining term.<\/li>\n<li>Force majeure is any event of any nature whatsoever beyond the reasonable control of either Party.<\/li>\n<li>The following are also considered to be cases of force majeure: strikes or industrial unrest by service providers or employees of the Seller disrupting the production or distribution of Products; natural disasters; extreme weather events; war or armed conflict that may lead to major and sudden interruptions of business activities; epidemics or pandemics; sudden and unforeseen government acts, such as embargoes, economic sanctions or export bans; unexpected shortages of raw materials essential to the production of Products; damage to essential infrastructure such as major power failures, communication network breakdowns or transport infrastructure failures.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Article 11. Unforeseen change of circumstances <\/strong><\/p>\n<p>11.1. The Parties declare that they wish to give full effect to article 1195 of the French Civil Code and therefore agree to renegotiate the Contract in the event that a change in circumstances unforeseeable at the time of conclusion of the Contract should render its performance excessively onerous for one of them when it had not agreed to assume the risk. The said Party will continue to perform its obligations during the renegotiation. <\/p>\n<p>11.2. If renegotiation is refused or fails, the Parties may agree to terminate the Contract by mutual consent or, in the absence of agreement, request the revision or judicial termination of the Contract.<\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>Article 12. Privacy <\/strong><\/p>\n<p>12.1. The Customer shall refrain, both during the term of the Contract and during the two years following the end of the contractual relationship, from disclosing any information to which it may have had access in the course of the negotiations and performance of the present Contract, expressly mentioned as being confidential, and likely to favour the interests of a company competing with the Vendor or to harm the latter, even indirectly.<\/p>\n<p>12.2. The content of each quotation or order form from the Vendor is confidential, which the Customer acknowledges.<\/p>\n<p>12.3. The Customer shall ensure compliance with this obligation by its personnel, for which it shall act as guarantor towards the Vendor.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Article 13. Circulation of the Contract <\/strong><\/p>\n<p>13.1. The Customer acknowledges that the contract has been concluded intuitu personae in consideration of the distribution of its capital and its legal, financial and operational situation as communicated prior to the order.<\/p>\n<p>13.2. Where applicable, it undertakes to inform the other Party in advance of any significant change envisaged in the distribution of its capital or its legal situation.<\/p>\n<p>13.3. Should the Customer transfer all or part of its business, it undertakes to provide the Vendor with a written undertaking by the transferee to comply with all the provisions of this Contract.<\/p>\n<p>13.4. Notwithstanding the transfer of the Contract under the aforementioned conditions, the Customer shall be jointly and severally liable with the Assignee towards the Vendor for the performance of the obligations of the Contract.<\/p>\n<p>13.5. The Seller may subcontract part of its obligations under the Contract. The Seller remains solely responsible for the performance of the entire Contract. <\/p>\n<p>&nbsp;<\/p>\n<p><strong>Article 14. Independence <\/strong><\/p>\n<p>The Customer, an independent merchant, operating his own business, is neither a subsidiary nor a branch of the Vendor, and acts in his own name and under his sole responsibility in his dealings with third parties. The Customer may not, therefore, in any way engage the liability of the Vendor as a result of its business operations. The Customer undertakes not to be economically dependent on the Vendor and to inform the Vendor if its sales with the Vendor represent more than 30% of its total sales.  <\/p>\n<p>The Customer declares :<\/p>\n<p>&#8211; to have made all the declarations and registrations necessary for the exercise of its activity;<\/p>\n<p>&#8211; to have made declarations to social security bodies and tax authorities and to be up to date with the payment of all social security contributions, taxes and insurance premiums of any kind whatsoever, in particular as a result of the employment of salaried staff, and undertakes to remain up to date with their payment throughout the performance of the present contract.<\/p>\n<p>&#8211; to have filed with the tax authorities, on the date of the certificate, all mandatory tax declarations and undertakes to forward the receipt for the filing of the declaration with a business formalities center when the Customer is not required to register with the RCS or the trade register and is unable to produce the documents mentioned below.<\/p>\n<p>The Customer warrants :<\/p>\n<p>&#8211; the work is carried out by regularly employed employees in compliance with the applicable rules of labour law;<\/p>\n<p>&#8211; if it employs foreign workers, that these workers will be authorized to work in accordance with the applicable regulations;<\/p>\n<p>&#8211; that it has provided its employees with pay slips that comply with applicable legislation;<\/p>\n<p>&#8211; that he or she has not been convicted of any illegal employment offence under the French Labor Code,<\/p>\n<p>&#8211; that its subcontractors involved in the performance of the present contract are duly registered with the social organizations to which they belong.<\/p>\n<p>The Customer undertakes to transmit to the Vendor upon signature of the present contract and, if necessary, every six (6) months during the term of the present contract:<\/p>\n<p>&#8211; proof of registration (e.g. K-BIS extract or similar) and ;<\/p>\n<p>&#8211; a certificate of vigilance from URSSAF, in accordance with article R.8222-1 of the French Labor Code.<\/p>\n<p>The Customer executes the contract in complete independence, bearing alone all the responsibilities, charges and obligations associated with its activities and employees, as well as with the management of its business, which it operates at its own risk.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Article 15. General provisions <\/strong><\/p>\n<p>This document (including its preamble) represents the entire Agreement between the Parties.<\/p>\n<p>In the event of any contradiction between the text of the Contract and any of the appendices, the Contract shall prevail.<\/p>\n<p>Any modification can only result from an agreement recorded in writing and signed by both Parties.<\/p>\n<p>If any provision of the Agreement is invalidated in whole or in part, the validity of the remaining provisions of the Agreement shall not be affected. In such a case, the Parties shall, if possible, replace the annulled provision with a valid provision corresponding to the spirit and purpose of the Contract. <\/p>\n<p>It is expressly stated that all the clauses contained in this Contract constitute essential clauses without which the Parties would not have agreed.<\/p>\n<p>The headings of the articles of the Contract are for ease of reference only and shall not in themselves be deemed to have any contractual value or special meaning.<\/p>\n<p>The fact that one of the Parties does not invoke against its partner the breach of any of the contractual obligations may not be interpreted as a waiver of the right to invoke it subsequently or to benefit from it at a later date.<\/p>\n<p>The present Contract may be accepted by exchange of e-mails between the Parties, by electronic signature or by handwritten signature.<\/p>\n<p>The Customer undertakes to take all appropriate measures to ensure that the commitment made is only made by the legal representative mentioned at the top of this document.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Article 16. Disputes <\/strong><\/p>\n<p>16.1. The contract is subject to French law.<\/p>\n<p>16.2. In the event of a dispute relating to the interpretation or performance of their agreements, the Parties will seek to reach an amicable settlement before taking any legal action, and will provide each other with all necessary information for this purpose.<\/p>\n<p>Should direct negotiations between the parties fail, they agree to give priority to mediation through an institutional mediation center.<\/p>\n<p>16.3. Should the mediation fail, the Commercial Court of the Vendor&#8217;s registered office in Valenciennes shall have sole jurisdiction in the event of any dispute or controversy relating to the formation or execution of the order, unless the Vendor prefers to bring the matter before any other competent court.<\/p>\n<p>This clause applies even in the event of summary proceedings, incidental claims, multiple defendants or warranty claims, and regardless of the method and terms of payment, without any jurisdictional clauses that may exist in purchasers&#8217; documents preventing the application of this clause.<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"[vc_custom_heading source=\"post_title\" font_container=\"tag:h1|text_align:left\" use_theme_fonts=\"yes\"]Article 1. Identification of the Vendor, application and enforceability of the GTCS This order has been placed with REVOLT ENERGY GREEN, a French company registered under number 982 187 528, whose head office is located at Che des Glodennes 59178 Hasnon, and whose customer service department can be reached by email at...","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4124","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Conditions | Professional Customers<\/title>\n<meta name=\"description\" content=\"Find out more about Revolt Energy Green&#039;s general terms and conditions of sale for professionals: contractual framework, terms of sale and obligations.\" \/>\n<meta name=\"robots\" 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